AGB

Last updated: August 21, 2026

1. Introduction

Welcome to our online store.

This website and online store are operated by The Co2 Calculator ApS.

Throughout these Terms of Service, the terms “we,” “us,” “our,” “Company” and similar expressions refer to The Co2 Calculator ApS.

We provide access to this website, our online store, products, product information, content, functions, tools, customer support and related services. These are collectively referred to as the “Services.”

Our online store uses Shopify's e-commerce infrastructure.

These Terms of Service (“Terms”) govern your access to and use of the Services, including purchases made through our online store.

Our:

  • Privacy Policy;

  • Return and Refund Policy;

  • Shipping and Delivery Policy;

  • Payment Policy; and

  • Other policies displayed on our online store

also apply where relevant and form part of the terms governing your use of the Services.

Please read these Terms carefully before accessing the website or placing an order.

By using the Services or submitting an order, you agree to comply with these Terms to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer right that cannot legally be waived.

2. Company Information

The Services are operated by:

Company name: The Co2 Calculator ApS
CVR number: 38340816
P-number: 1022103403

Registered business address:
The Co2 Calculator ApS
c/o Lars Kruse Ravnsbeck
Nordre Strandvej 144A
3140 Ålsgårde
Denmark

Customer Service Email:
support@wrela.shop

Telephone:
+45 52 55 56 84

For customer service enquiries, please contact us using the details above or through the Contact Us page displayed on our online store.

3. Eligibility to Use the Services

You may use the Services only if you are legally capable of entering into a binding agreement under the laws applicable to you.

By placing an order, you confirm that:

  • You are legally permitted to enter into the transaction;

  • The information you provide is accurate;

  • You are authorized to use the selected payment method; and

  • Your purchase is made for lawful purposes.

Where permitted by applicable law, a minor may use the Services only with the involvement, authorization or supervision of a parent or legal guardian.

4. Customer Accounts

Certain features of our online store may allow or require you to create a customer account.

When creating an account or placing an order, you may be asked to provide information including:

  • Name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address;

  • Account credentials;

  • Payment information; and

  • Other information reasonably necessary to provide the Services.

You agree to provide accurate, current and complete information.

You are responsible for maintaining the confidentiality of your account credentials.

You should contact us promptly if you believe:

  • Your account has been accessed without authorization;

  • Your login credentials have been compromised; or

  • Fraudulent activity has occurred through your account.

You must not sell, transfer or assign your customer account to another person without authorization.

5. Product Information

We take reasonable steps to ensure that product information displayed through the Services is accurate.

Product information may include:

  • Descriptions;

  • Specifications;

  • Features;

  • Dimensions;

  • Images;

  • Videos;

  • Compatibility information;

  • Availability; and

  • Prices.

However, the actual appearance of a product may vary slightly from images displayed on your device because of factors such as:

  • Screen settings;

  • Device type;

  • Lighting;

  • Photography;

  • Manufacturing variations; and

  • Product updates.

Product images are provided for informational and illustrative purposes.

We may correct or update product descriptions, specifications, images or other information where reasonably necessary.

Nothing in this section limits your rights where a product supplied to you does not conform to the purchase contract or applicable consumer law.

6. Product Availability

Products are subject to availability.

Placing a product in your shopping cart does not reserve that product.

We may:

  • Limit available quantities;

  • Discontinue a product;

  • Update product specifications;

  • Restrict sales to certain destinations; or

  • Refuse an order where inventory is unavailable.

If a product becomes unavailable after you place an order, we may contact you to arrange an appropriate alternative or cancellation.

Where payment has already been collected for a cancelled item, an appropriate refund will be issued.

7. Prices

Product prices are displayed on our online store.

The price applicable to an order will normally be the price displayed when the order is submitted, subject to correction of obvious errors where permitted by law.

Prices may change from time to time.

Price changes will not normally affect an order that has already been accepted.

Depending on the destination, checkout may also display:

  • Shipping charges;

  • Applicable taxes;

  • VAT;

  • Duties;

  • Import charges; or

  • Other legally required charges.

Please review the total amount displayed during checkout before submitting an order.

8. Obvious Pricing or Information Errors

We make reasonable efforts to ensure that prices and product information are accurate.

However, errors may occasionally occur.

Where a price or other material term is clearly incorrect because of an obvious technical, typographical or administrative error, we may contact you before fulfilling the order.

Where permitted by applicable law, we may cancel an affected order and issue a refund if payment has already been received.

Nothing in this section allows us to avoid obligations that cannot lawfully be excluded.

9. Orders

Submitting an order constitutes an offer to purchase the selected products under the terms displayed during checkout.

After placing an order, you may receive an electronic order confirmation.

Receipt of an automated confirmation does not necessarily mean that an order has been finally accepted where additional verification is reasonably required.

We may need to verify:

  • Product availability;

  • Payment authorization;

  • Billing information;

  • Delivery information;

  • Order details; or

  • Potential fraud or security risks.

We may refuse or cancel an order where reasonably necessary because:

  • A product is unavailable;

  • Payment cannot be authorized;

  • Order information appears materially incorrect;

  • Fraud or unauthorized activity is reasonably suspected;

  • Delivery to the requested destination is unavailable; or

  • Processing the order would violate applicable law.

If we cancel an order after receiving payment, the applicable amount will be refunded.

10. Order Information

You are responsible for reviewing your order details before submitting the order.

Please make sure that the following information is correct:

  • Products;

  • Quantities;

  • Product variations;

  • Name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address; and

  • Payment information.

If you notice an error after placing an order, please contact us as soon as possible.

We will try to assist, but we cannot guarantee that an order can be changed after processing or dispatch has started.

11. Payment

Available payment methods will be displayed during checkout.

Payment availability may depend on factors including:

  • Customer location;

  • Currency;

  • Order value;

  • Product;

  • Delivery destination; and

  • Payment provider availability.

Payments may be processed by Shopify, banks, card networks, payment gateways or other independent payment service providers.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method;

  • The information provided is accurate; and

  • The transaction is authorized by you.

We may delay or cancel an order where payment cannot reasonably be verified or authorized.

Please review our Payment Policy for additional information.

12. Fraud Prevention and Order Verification

We may perform reasonable verification procedures designed to prevent:

  • Payment fraud;

  • Identity misuse;

  • Unauthorized transactions;

  • False orders;

  • Account abuse; and

  • Other suspicious activity.

Where reasonably necessary, we may contact you to confirm order information.

We may temporarily hold or cancel an order where we have reasonable grounds to suspect fraudulent or unauthorized activity.

These measures are intended to protect customers, payment providers, delivery partners and our business.

13. Shipping and Delivery

Shipping and delivery are governed by our Shipping and Delivery Policy.

Delivery periods displayed through the Services are estimates unless expressly stated to be guaranteed.

Delivery may be affected by circumstances including:

  • Carrier delays;

  • Customs inspections;

  • Public holidays;

  • Severe weather;

  • Transportation interruptions;

  • Incorrect delivery information;

  • Regulatory restrictions;

  • Strikes;

  • Border restrictions;

  • Natural disasters; or

  • Other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address.

If a delivery fails because you supplied materially incorrect or incomplete information, you may be responsible for reasonable additional delivery or return costs where permitted by applicable law.

For consumer purchases, the risk of loss or damage generally transfers to you when you, or a third party designated by you other than the carrier, physically receives the goods, subject to applicable law.

14. Customs, Taxes and Import Charges

International orders may be subject to:

  • VAT;

  • Customs duties;

  • Import taxes;

  • Clearance charges;

  • Handling fees; or

  • Other government charges.

Where such charges are included in the amount payable to us, this will normally be indicated during checkout.

Where they are not included, the customer may be responsible for charges imposed independently by the destination country's authorities, subject to applicable law.

Customers are responsible for ensuring that ordered products may legally be imported into their destination country.

15. Returns and Refunds

Returns, exchanges and refunds are governed by our Return and Refund Policy.

We offer a voluntary 30-day return period for eligible products, subject to the conditions in that Policy.

Consumers may also have statutory rights that apply independently of our voluntary return policy.

If an item is:

  • Defective;

  • Damaged;

  • Incorrect;

  • Missing components; or

  • Otherwise non-conforming,

please contact us promptly.

Nothing in our voluntary return conditions reduces mandatory statutory rights.

16. EU/EEA 14-Day Right of Withdrawal

Consumers purchasing eligible goods online within the European Union or European Economic Area may have a statutory right to withdraw from a distance purchase within 14 days without providing a reason, subject to applicable exceptions.

Where this statutory right applies:

  • You must notify us before the applicable withdrawal period expires;

  • You must return the goods within the applicable statutory period following your withdrawal notice;

  • You may inspect the product only to the extent reasonably necessary to establish its nature, characteristics and functioning; and

  • You may be responsible for any reduction in value resulting from excessive handling.

Where properly disclosed and permitted by applicable law, the consumer is responsible for the direct cost of returning goods when exercising a change-of-mind statutory withdrawal.

Where a product is defective, damaged, incorrectly supplied or otherwise non-conforming, return costs will be handled in accordance with applicable law and our Return and Refund Policy.

Certain goods may be excluded from the statutory withdrawal right where permitted by applicable law, including certain personalized, perishable, unsealed hygiene or other legally exempt products.

17. Refunds

Approved refunds will normally be issued using the original payment method unless:

  • Another method is agreed;

  • The original method cannot reasonably be used; or

  • Applicable law requires another method.

Refund timing may depend on:

  • The reason for the return;

  • The applicable legal right;

  • The payment method;

  • The date returned goods are received;

  • The date acceptable evidence of return is provided; and

  • Processing times of banks or payment providers.

Where a statutory withdrawal right applies, refunds will be processed within the legally required period.

Please review our Return and Refund Policy for full details.

18. Promotions and Discounts

We may offer promotions, discounts, coupon codes or other special offers.

Promotions may be subject to additional conditions including:

  • Eligibility requirements;

  • Validity periods;

  • Minimum order values;

  • Product exclusions;

  • Usage limits;

  • Country restrictions; and

  • Availability.

Promotions cannot normally be combined unless expressly stated.

We may withdraw or modify a promotion before it has been used where reasonably necessary, but doing so will not affect contractual or statutory rights already acquired by a customer.

19. Acceptable Use

You agree not to use the Services for unlawful or unauthorized purposes.

You must not:

  • Violate applicable laws or regulations;

  • Submit false or fraudulent orders;

  • Use another person's identity without authorization;

  • Attempt to gain unauthorized access to accounts or systems;

  • Introduce viruses, malware or harmful code;

  • Interfere with website security;

  • Scrape or harvest information unlawfully;

  • Use automated systems in a manner that materially disrupts the Services;

  • Infringe intellectual property rights;

  • Harass or harm other users;

  • Submit misleading or unlawful information; or

  • Use the Services to facilitate fraudulent or illegal activity.

We may restrict or suspend access where reasonably necessary to protect the Services or other users.

20. Intellectual Property

Content made available through the Services may be protected by copyright, trademark and other intellectual property laws.

This content may include:

  • Business names;

  • Brand names;

  • Logos;

  • Product names;

  • Product descriptions;

  • Photographs;

  • Graphics;

  • Videos;

  • Text;

  • Designs;

  • Website layouts;

  • Software;

  • Icons; and

  • Other materials.

Such content may belong to The Co2 Calculator ApS, Shopify, our licensors, service providers or other rights holders.

Unless otherwise permitted by law or expressly authorized in writing, you must not:

  • Copy or reproduce protected content;

  • Modify or adapt protected materials;

  • Republish or distribute content;

  • Create unauthorized derivative works;

  • Sell or commercially exploit our content;

  • Remove copyright or proprietary notices; or

  • Use our trademarks or commercial identifiers without authorization.

Nothing in these Terms transfers ownership of intellectual property to you.

21. Reviews and User-Submitted Content

Where the Services allow you to submit:

  • Reviews;

  • Comments;

  • Photographs;

  • Videos;

  • Feedback;

  • Suggestions; or

  • Other content,

you retain ownership of your original content.

By submitting content for publication through the Services, you grant us a non-exclusive, worldwide and royalty-free license, to the extent permitted by applicable law, to use, reproduce, adapt and display the content for legitimate purposes connected with operating, improving and promoting the Services.

You confirm that content submitted by you:

  • Is accurate to the best of your knowledge;

  • Is owned by you or used with appropriate permission;

  • Does not infringe another person's rights;

  • Is not unlawful or misleading;

  • Is not defamatory, threatening or abusive; and

  • Does not contain malicious software.

We may remove content that violates these Terms, applicable law or another person's rights.

22. Third-Party Tools and Services

The Services may provide access to features or tools operated by third parties.

We do not necessarily own or control these third-party services.

Your use of third-party services may be subject to their own:

  • Terms;

  • Privacy policies;

  • Payment terms; and

  • Operating conditions.

You should review the applicable third-party terms before using those services.

To the extent permitted by law, we are not responsible for losses caused exclusively by an independent third-party service outside our reasonable control.

23. Third-Party Links

Our website may contain links to independent third-party websites or platforms.

Such links are provided for convenience and do not necessarily mean that we endorse the relevant third party.

We do not control independent third-party websites.

When visiting a third-party website, you should review its own terms and privacy practices.

Transactions completed directly with an independent third party are generally between you and that third party.

24. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection law.

Our Privacy Policy explains matters including:

  • Information we collect;

  • How information is used;

  • Shopify and service providers;

  • Cookies;

  • Payment information;

  • Delivery information;

  • Marketing;

  • Data retention;

  • Data security; and

  • Your data protection rights.

Please review the Privacy Policy before using the Services.

25. Service Availability

We aim to keep the Services available and functioning correctly.

However, we do not guarantee uninterrupted or error-free access at all times.

Temporary interruptions may occur because of:

  • Maintenance;

  • Updates;

  • Technical failures;

  • Hosting problems;

  • Cybersecurity incidents;

  • Network failures;

  • Third-party service outages; or

  • Circumstances outside our reasonable control.

We may temporarily suspend or modify parts of the Services where reasonably necessary.

26. Disclaimer

We make reasonable efforts to provide accurate information and reliable Services.

However, except for warranties, guarantees and rights that cannot legally be excluded, the Services may be provided subject to reasonable limitations inherent in online and third-party systems.

Nothing in these Terms excludes any:

  • Statutory product guarantee;

  • Consumer warranty;

  • Right relating to defective or non-conforming goods;

  • Right to a refund, repair or replacement where required by law; or

  • Other mandatory consumer protection.

27. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, these Terms do not exclude liability or consumer remedies that cannot legally be excluded under applicable consumer protection law.

To the extent permitted by law, we will not be responsible for losses caused exclusively by:

  • Misuse of a product contrary to instructions;

  • Unauthorized modification of a product;

  • Incorrect information supplied by the customer;

  • Independent third-party services outside our reasonable control; or

  • Events outside our reasonable control,

except where applicable law provides otherwise.

Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law.

28. Customer Responsibility

You agree to use purchased products:

  • In accordance with supplied instructions;

  • For lawful purposes;

  • In accordance with applicable safety requirements; and

  • In a manner consistent with the intended use of the product.

You are responsible for assessing whether a product is suitable for your intended use, except where we have expressly represented that the product is suitable for a specific purpose and applicable law provides otherwise.

Nothing in this section reduces mandatory product safety or consumer rights.

29. Suspension or Termination of Access

We may suspend or terminate access to the Services where reasonably necessary because a user:

  • Materially breaches these Terms;

  • Engages in fraudulent activity;

  • Attempts unauthorized access;

  • Interferes with website security;

  • Uses the Services unlawfully; or

  • Creates a material risk to customers, our business or third parties.

Termination of website access does not remove rights or obligations arising from purchases already completed.

Provisions intended to continue after termination will remain effective where appropriate.

30. Force Majeure and Events Outside Our Control

We will not be responsible for failure or delay caused solely by circumstances outside our reasonable control, to the extent permitted by applicable law.

Such events may include:

  • Natural disasters;

  • Severe weather;

  • War or civil disturbance;

  • Government restrictions;

  • Border closures;

  • Strikes;

  • Major transportation interruptions;

  • Telecommunications failures;

  • Power outages;

  • Major cyber incidents;

  • Carrier disruptions; or

  • Similar events beyond our reasonable control.

This provision does not remove mandatory consumer remedies arising under applicable law.

31. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue in effect.

32. No Waiver

If we delay or fail to enforce a right under these Terms, this does not automatically mean that we have waived that right.

Any waiver applies only to the specific matter for which it was clearly given.

33. Entire Agreement

These Terms, together with the policies incorporated by reference and information that legally forms part of your purchase contract, constitute the terms governing your use of the Services.

Nothing in this section excludes representations, information or consumer rights that applicable law requires to form part of the agreement.

34. Assignment

You may not transfer your customer account or contractual obligations to another person without our authorization unless applicable law permits such a transfer.

We may transfer relevant rights and obligations in connection with:

  • A business sale;

  • Merger;

  • Corporate restructuring; or

  • Transfer of relevant assets,

provided that doing so does not unlawfully reduce your mandatory consumer rights.

35. Governing Law and Consumer Rights

These Terms and purchases made through our online store are generally governed by the laws of Denmark, subject to applicable mandatory consumer protection rules.

If you are a consumer residing in another country, this choice of law does not deprive you of mandatory consumer protection rights that apply to you under the laws that cannot contractually be excluded.

Nothing in these Terms requires a consumer to waive a right to bring a claim before a court or other body that has jurisdiction under applicable consumer law.

36. Disputes and Complaints

If you have a complaint concerning:

  • An order;

  • A product;

  • Delivery;

  • A return;

  • A refund; or

  • Any other aspect of the Services,

please contact us first so that we can try to resolve the matter.

Where a dispute cannot be resolved directly, you may have the right to submit the matter to an appropriate consumer dispute resolution body or competent court under applicable law.

Your statutory rights remain unaffected.

37. Changes to These Terms

We may update these Terms from time to time because of:

  • Changes to our Services;

  • Changes in business practices;

  • Changes in payment or delivery arrangements;

  • Security developments;

  • Legal or regulatory requirements; or

  • Other legitimate operational reasons.

The current version will be published on our online store together with an updated revision date.

Changes will not retroactively remove contractual or statutory rights connected with completed purchases where prohibited by law.

38. Contact Information

If you have questions regarding these Terms, an order or our Services, please contact us using the following details:

Customer Service Email:
support@wrela.shop

Telephone:
+45 52 55 56 84

The Co2 Calculator ApS

CVR number: 38340816
P-number: 1022103403

Registered business address:
The Co2 Calculator ApS
c/o Lars Kruse Ravnsbeck
Nordre Strandvej 144A
3140 Ålsgårde
Denmark

You may also contact us through the Contact Us page displayed on our online store.