Last updated: August 21, 2026
This Payment Policy applies to purchases made through the online store operated by The Co2 Calculator ApS.
We aim to provide customers with clear, convenient and secure payment options. Please review this Payment Policy before completing your purchase.
Only payment methods displayed during checkout are available for the relevant order.
1. Company Information
Company name: The Co2 Calculator ApS
CVR number: 38340816
P-number: 1022103403
Registered business address:
The Co2 Calculator ApS
c/o Lars Kruse Ravnsbeck
Nordre Strandvej 144A
3140 Ålsgårde
Denmark
Customer Service Email:
support@wrela.shop
Telephone:
+45 52 55 56 84
For payment or order-related enquiries, please contact us using the customer service details above or through the Contact Us page displayed on our online store.
2. Accepted Payment Methods
Depending on your location, order value, product and available delivery method, payment options may include:
✓ PayPal
Where PayPal is available during checkout, you can complete payment securely through your PayPal account.
✓ Cash on Delivery (COD)
Where Cash on Delivery is available, you can pay for your order when the parcel is delivered.
The availability of payment methods may vary depending on:
- Country or region;
- Postal code;
- Order value;
- Product;
- Currency;
- Delivery method; and
- Payment or delivery provider availability.
Only payment methods displayed during checkout are available for the relevant order.
3. Payment & Security
Our available payment features may include:
✓ PayPal Payment
✓ Cash on Delivery
✓ Secure Checkout
✓ Privacy Protected
✓ Order Confirmation
✓ Customer Support
We take reasonable measures designed to provide a secure purchasing environment.
4. PayPal Payments
Where PayPal is available, customers may select PayPal during checkout.
When PayPal is selected, you may be redirected to PayPal to complete your payment.
PayPal may require you to:
- Sign in to your PayPal account;
- Confirm your payment method;
- Verify your identity;
- Approve the transaction; or
- Complete additional security checks.
Payments processed directly by PayPal are subject to PayPal's own terms, privacy policies and security procedures.
The Co2 Calculator ApS will never ask you to provide your PayPal password or PayPal login credentials.
Your order will normally proceed after the PayPal transaction has been successfully authorized or confirmed.
5. Cash on Delivery (COD)
Where Cash on Delivery is available, customers may select this option during checkout.
With Cash on Delivery, payment is made when the parcel is delivered.
Depending on the destination and delivery carrier, payment may need to be made:
- In cash;
- In the exact amount requested by the carrier; or
- Using another payment method accepted by the carrier.
The payment options accepted by the courier may vary according to the local delivery provider.
Cash on Delivery may not be available for every:
- Country;
- Region;
- Postal code;
- Product;
- Order value; or
- Delivery method.
If Cash on Delivery is unavailable for your order, it will normally not appear as a payment option during checkout.
6. Cash on Delivery Order Verification
Certain Cash on Delivery orders may require additional verification before dispatch.
Verification may include confirming:
- Customer name;
- Telephone number;
- Delivery address;
- Order information; and
- Intention to accept the parcel.
This process is designed to reduce:
- Incorrect delivery addresses;
- Fraudulent orders;
- Unauthorized orders; and
- Failed deliveries.
If we cannot reasonably verify a Cash on Delivery order, we may contact the customer before processing or dispatching it.
Where verification cannot be completed, the order may be delayed or cancelled.
7. Refusing a Cash on Delivery Parcel
If you selected Cash on Delivery but no longer wish to receive your order, please contact us as soon as possible before the parcel is dispatched.
Email: support@wrela.shop
Telephone: +45 52 55 56 84
Repeated or unjustified refusal of Cash on Delivery parcels may result in restrictions on future COD orders where permitted by applicable law.
This does not affect any statutory:
- Cancellation rights;
- Withdrawal rights;
- Return rights;
- Refund rights; or
- Other mandatory consumer protection rights.
8. Payment Security
Payments made using independent payment providers such as PayPal are processed through the systems and security procedures of those providers.
For security reasons, we do not ask customers to send:
- PayPal passwords;
- Account passwords;
- Authentication codes;
- Full payment credentials; or
- Other sensitive login information
through email or other unsecured communication channels.
Secure Shopping
✓ Secure Checkout Process
Payment is completed through the payment method selected during checkout.
✓ PayPal Processing
PayPal transactions are processed through PayPal's payment infrastructure.
✓ No PayPal Password Required by Us
We will never ask you to provide your PayPal password.
✓ Customer Information Protection
Personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.
✓ Order Verification
Certain transactions may be reviewed where reasonably necessary to help prevent unauthorized or fraudulent purchases.
9. Payment Authorization
Submitting a payment request does not necessarily mean that an order has been finally accepted.
For PayPal orders, payment may need to be successfully:
- Authorized;
- Verified; and
- Confirmed
before the order can proceed.
We may delay, decline or cancel an order where reasonably necessary because:
- Payment cannot be verified;
- Payment authorization fails;
- A transaction appears unauthorized;
- Fraudulent activity is suspected;
- Order information appears materially inconsistent;
- Delivery information cannot reasonably be verified; or
- Processing the transaction would violate applicable law.
If a prepaid order is cancelled after payment has already been collected, an appropriate refund will be issued in accordance with our Return and Refund Policy.
10. Order Confirmation
After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.
The order confirmation may contain:
- Order number;
- Products ordered;
- Quantities;
- Total order amount;
- Selected payment method;
- Delivery information; and
- Other relevant order details.
Please review your order confirmation carefully.
If you notice an error, please contact us as soon as possible:
Email: support@wrela.shop
Telephone: +45 52 55 56 84
You may also use the Contact Us page available on our online store.
11. Prices and Currency
Product prices are displayed through our online store.
The applicable currency and final amount payable will be displayed during checkout before you submit your order.
Depending on your payment provider, bank or PayPal account, you may be subject to:
- Currency conversion;
- Exchange-rate adjustments;
- Foreign transaction charges; or
- Other fees imposed independently by the payment provider.
Charges imposed independently by banks or payment providers are outside our direct control.
Please review any applicable charges with your payment provider before completing your purchase.
12. Taxes and Additional Charges
Applicable taxes and other charges payable to us will be displayed during checkout where required.
Orders delivered across national borders may also be subject to:
- VAT;
- Customs duties;
- Import taxes;
- Customs clearance charges;
- Handling fees; or
- Other charges imposed by authorities in the destination country.
Where such charges are included in the price payable to us, this will normally be indicated during checkout.
Where they are not included, customers may be responsible for charges imposed independently by the relevant authorities.
Please review our Shipping and Delivery Policy for further information concerning customs, VAT and import-related charges.
13. Failed or Declined Payments
A PayPal payment may fail or be declined for reasons including:
- Insufficient funds;
- Account restrictions;
- Incorrect account information;
- Security verification requirements;
- Fraud-prevention controls;
- Payment provider restrictions; or
- Temporary technical issues.
If your payment fails, please review the information provided by PayPal or use another payment option displayed during checkout where available.
We cannot override a payment rejection or account restriction independently imposed by PayPal or another payment provider.
14. Duplicate Payments
If you believe you have been charged more than once for the same order, please contact us promptly.
Email: support@wrela.shop
Telephone: +45 52 55 56 84
Please provide:
- Your full name;
- Order number;
- Email address used for the order;
- Payment date;
- Amount charged; and
- Relevant transaction information.
Please do not send account passwords, PayPal login credentials or other sensitive authentication information.
We will review the available transaction records and provide appropriate assistance.
15. Refunds
Refunds are processed in accordance with our Return and Refund Policy.
PayPal Refunds
Where an order was paid using PayPal, an approved refund will normally be returned through the original PayPal transaction or another legally appropriate method.
The time required for a refund to appear may depend on PayPal or other financial service providers.
Cash on Delivery Refunds
For Cash on Delivery purchases, the refund process may require additional information because the original payment was physically collected by the delivery carrier.
Where necessary, our customer service team will contact the customer to arrange an appropriate refund method.
Customers should never send full banking or payment-account passwords by email.
16. EU/EEA Statutory Refunds
Where a consumer validly exercises an applicable EU/EEA statutory right of withdrawal, refunds will be handled in accordance with applicable law and our Return and Refund Policy.
Where applicable:
- Reimbursement will be processed within the legally required period;
- The cost of our least expensive standard delivery option may be reimbursed as required by law;
- Additional costs for express or more expensive delivery options may not be reimbursed beyond the cost of standard delivery;
- We may be permitted to withhold reimbursement until the goods have been returned or acceptable evidence of return has been provided; and
- Refunds will generally be made using the original payment method unless another method is agreed or legally required.
Our voluntary commercial return policy does not reduce mandatory statutory refund rights.
17. Fraud Prevention
We may perform reasonable checks designed to prevent:
- Unauthorized purchases;
- Identity misuse;
- Payment fraud;
- False Cash on Delivery orders;
- Account abuse; and
- Other suspicious transactions.
Where reasonably necessary, we may contact a customer to verify an order.
If we have reasonable grounds to suspect fraudulent or unauthorized activity, we may:
- Temporarily hold the order;
- Request additional confirmation;
- Reject a transaction; or
- Cancel the order.
These measures are intended to protect customers, payment providers, delivery partners and our business.
18. Payment Information and Privacy
Payment and transaction-related personal information is handled in accordance with our Privacy Policy.
Depending on the payment method selected, relevant information may be shared with:
- PayPal;
- Delivery companies;
- Cash on Delivery service providers;
- Fraud-prevention providers;
- Technical service providers; and
- Other providers reasonably necessary to complete or secure a transaction.
Payment-related information may be used for purposes including:
- Processing transactions;
- Managing orders;
- Collecting Cash on Delivery payments;
- Preventing fraud;
- Processing refunds;
- Maintaining transaction records; and
- Complying with applicable legal requirements.
Where payment information is processed directly by an independent payment provider, that provider may process the information under its own privacy and security policies.
19. Payment Safety Tips
For safer online shopping, customers should:
- Complete online payments only through the checkout process or official PayPal payment page;
- Never send passwords by email;
- Never provide PayPal login credentials to customer support;
- Verify the website and order information before making payment;
- Review the total amount before confirming payment;
- Keep order confirmation and payment records; and
- Contact us if suspicious payment activity relating to an order is detected.
The Co2 Calculator ApS will never request your PayPal password by email, telephone or through customer support.
20. Payment Disputes
If you believe there is an error involving a payment, refund or transaction, please contact us so that we can review the matter.
Email: support@wrela.shop
Telephone: +45 52 55 56 84
When contacting us, please provide:
- Your order number;
- Your full name;
- The email address used for the order;
- The amount involved; and
- A description of the issue.
Do not provide passwords or sensitive account authentication credentials.
Your statutory consumer rights remain unaffected.
21. Changes to This Payment Policy
We may update this Payment Policy where necessary because of:
- Changes to available payment methods;
- Changes to PayPal services;
- Changes to Cash on Delivery availability;
- Changes to payment providers;
- Fraud-prevention requirements;
- Legal or regulatory requirements; or
- Other legitimate operational changes.
The latest version will be published through our online store.
The “Last updated” date at the top of this Payment Policy indicates the date of the latest revision.
22. Contact Information
If you have questions regarding:
- Payments;
- PayPal;
- Cash on Delivery;
- Failed payments;
- Duplicate payments;
- Order verification;
- Refunds; or
- Other payment-related matters,
please contact us using the following details:
Customer Service Email:
support@wrela.shop
Telephone:
+45 52 55 56 84
Company name: The Co2 Calculator ApS
CVR number: 38340816
P-number: 1022103403
Registered business address:
The Co2 Calculator ApS
c/o Lars Kruse Ravnsbeck
Nordre Strandvej 144A
3140 Ålsgårde
Denmark
You may also contact us through the Contact Us page displayed on our online store.